|
Frequently Asked Questions
Do you have a question about this web site or
the items from the various artisans? Below is a list of the most
frequently asked questions we do receive and the answers. If you do
not find the answer, or just need to speak to someone, feel free to call or
use the Contact Us form.
Q&As are being rewritten to improve the content. In the meantime, please
Contact Us if
you have any questions.
About LongTimeAgoFarm.com
-
Is there a store when I can come view all the items for sale on this
web site?
No. LongTimeAgoFarm.com is a web site created as a venue for
artisans living in the Appalachian foothills of southeast, Ohio.
Most work out of their own homes or workshop and/or do not have the means the
maintain their own web site. Having this site available to
them means more time to focus on their art work
and less overhead. This site provides you with
one-stop-shopping for items that would otherwise not be available
online.
Long Time Ago Farm does exist; it is our family farm. We used
its name as the name for the web site.
Shipping & Handling
-
How
much is shipping and handling?
Orders totaling more
than $ 100 ship FREE; if any item is not included in this offer
it will be marked as an exception item. Orders totaling
less than $ 100, see the S&H chart below.
$ .01 - $ 24.99, $ 7.00
25.00 - 49.99, 9.50
50.00 - 74.99, 12.00
75.00 - 99.99, 14.50
100.00 or more
FREE
Online Orders
Updated information to
be added soon.
Phone Orders
Updated information to
be added soon.
Customer Service
-
Who do I contact if I have a question about the items?
Please use the online
Contact Us form and your inquiry will be directed to the right
person. Or call toll-free 1-866-821-7819. Every
effort will be made to answer your question on the first call.
-
I
ordered items made by different artisans and I have a question about
the order; who do I call?
Please use the online
Contact Us form and your inquiry will be directed to the right
person. Or call toll-free 1-866-821-7819. Every
effort will be made to answer your question on the first call.
|
|
