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                                                                       Quality, handcrafted items by artisans from the Appalachian foothills in southeast Ohio


| Patterns & Designs in Wood: Horses, Donkeys, Mules, Alpaca & LlamaDogs || Games || Ribbon Displays || Homemade Soap || Lotion Bars || Mini-Dishes |


 

Answers to Frequently Asked Questions

 

Do you have a question about this web site or the items from the various artisans?  Below is a list of the most frequently asked questions we receive and the answers.  If you do not find the answer, or just prefer to speak to someone, feel free to Contact Us.

 

Gift Certificates  |  Shipping & Handling  |  Online Orders  |  Phone Orders  |  Customer Service  |  About Long Time Ago Farm  |


Gift Certificates

 

If you are ready to purchase a gift certificate, great!  If not, find details about them in the Q&As below.

Q.  Why should I buy gift certificates instead of purchasing the items from this site?

A.  If you know an animal lover but are not sure which breed or design they would prefer - or - perhaps a friend or family member loves lotion bars, lip balms and homemade soap, yet you don't know which fragrances are their favorites - or - want to give someone beautiful hand-painted pottery but want to let them pick the designs... send a gift certificate.  They can be used to purchase any item on this site.
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Q.  Is there an expiration date on gift certificates; how soon must gift certificates be used?

A.  There is no expiration date; gift certificates can be used at any time.
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Q.  What is the actual value of gift certificates?  Are there any fees subtracted from the face value?

A.  No, there are no maintenance fees and they do not lose value over time.
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Q.  What if the total cost of a purchase is less than the value of the certificate?  Is the balance lost?

A.  No, the balance is not forfeited.  Unused balances can be applied to future purchases.
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Q.  I have received more than one gift certificate for; can I combine them to make a purchase?

A.  Yes, multiple gift certificates can be redeemed on a single purchase if they are in the same currency.
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Q.  Is there anything else I should know about gift certificates?

A.  The recipient must have or register for a PayPal account to redeem the gift certificate.
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Q.  How to I apply the gift certificate to my purchase?

A.  To use a gift certificate, after filling your shopping cart, select PayPal as the payment option, then log-in to your account.  When prompted, enter your gift certificate redemption code and follow the last steps to redeem the gift certificate.
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Q.  Can gift certificates be transferred to some else?  Can I give away a gift certificate I received from someone else?

A.  The answer is yes and no.  Printed gift certificates are transferable if they do not include a recipient email address.  For security and verification purposes, PayPal may require you verify your identity using a credit card, however, be assured Long Time Ago Farm does not receive the credit card information.
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Q.  I have lost a gift certificate; can it be replaced?

A.  No, neither Long Time Ago Farm nor PayPal are responsible for lost or stolen gift certificates.  You should safeguard them as you would cash.
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If you have any other questions regarding gift certificates that are not addressed here, please Contact Us.

 

 

Shipping & Handling

 

Q   How much is shipping and handling?

 

Retail orders totaling more than $ 100 ship FREE; if any item is not included in this offer, it will be marked as an exception item.  Retail orders totaling less than $ 100, see the S&H chart below.

                    $   .01 - $ 24.99, $  7.00
                      25.00 -   49.99,    9.50
                      50.00 -   74.99,   12.00
                      75.00 -   99.99,   14.50

                     100.00 or more       FREE

Click here to view cart, change quantities or remove items and/or begin check-out.

Online Orders

 

Updated information to be added soon.

 

 

Phone Orders

 

Updated information to be added soon.

 

 

Customer Service

 

Q   Who do I contact if I have a question about the items?

Please use contact information found on the Contact Us page.  Your inquiry will be directed to the right person.  Or call (740) 743-0099; if you do not have unlimited long-distance, feel free to call (866) 821-7819.  Every effort will be made to answer your question on the first call.

Q   I ordered items made by different artisans and I have a question about the order; who do I call?

Please use contact information found on the Contact Us page.  Your inquiry will be directed to the right person.  Or call (740) 743-0099; if you do not have unlimited long-distance, feel free to call (866) 821-7819.  Every effort will be made to answer your question on the first call.

 

About Long Time Ago Farm

 

Q   Is there a store when I can come view all the items for sale on this web site?

No.  LongTimeAgoFarm.com is a web site created as a venue for artisans living in the Appalachian foothills of southeast, Ohio.  Most work out of their own homes or workshop and/or do not have the means the maintain their own web site.  Having this site available to them means more time to focus on their art work and less overhead.  This site provides you with one-stop-shopping for items that would otherwise not be available online.

 

Long Time Ago Farm does exist; it is the Caito-Maxey family farm.  Its name was used for the web site.  Click here to read About the Farm or Our Little Long Ears.

 

Q&As are being rewritten to improve the content.  In the meantime, please Contact Us if you have any questions.

 

 

 

Happily, I am so busy trying to keep this web site updated, focusing on the artisans - Lis Smith, Louise Hawkins, Tina Wozniak and Susan Sherman - that I have neglected some parts of it, namely, this page and a few others.  Please excuse me; if you have any questions, feel free to call me at (740) 743-0099 or send an email to me at longtimeagofarm@yahoo.com.

 

In addition, having launched DonkeyHonk.com, I've been busy contacting people who provide goods and services to the people of southeast Ohio.  So, yes, I do still make the aprons, dolls and quilted items but do so by request or special order.  Thank you for your patience.  ----- Kimber

 

  

The Things We Make

 

Animal Patterns &

Matching Designs in Wood

 

 Horses, Donkeys & Mules

Detailed Woodcut :: Shire, "Naomi"

Detailed Woodcut :: Shire, "Naomi"

 

Alpaca & Llama

Wood Silhouette :: Llama, "Se Llama"

Wood Silhouette :: Llama, "Se Llama"

 

Dogs

Wood Silhouette :: Miniature Schnauzer

Wood Silhouette :: Miniature Schnauzer

 

 

Homemade Soap

Homemade Soap :: All-Natural Selection

All-Natural Soap Selection

 

Lotion Bars

Lotion Bars :: Lotion without a Bottle!

Lotion without a Bottle!

 

Hand-painted Pottery

Hand-painted Mini-Dish :: Monkey Business

Mini-Dish, "Monkey Business"

 


 

Long Time Ago Farm on

 

Our eHonks newsletter has been temporarily suspended. Instead, we are using Facebook to list events and to make announcements. When the newsletter is resumed, a link to a sign-up page will be added here.

 


Do you live in southeast Ohio? Will you be visiting soon?  Even if you answered no to both questions, you may still find something that interests you on our 'sister' site:

 

DonkeyHonk.com

http://www.donkeyhonk.com

an online directory of

family-friendly goods and services

in southeast Ohio, the area known as

"Little Appalachia"

 

Check out the FREE Classified Ads

 


 

SE Ohio Calendar of Events

 

A list of dated events such as festivals, concerts, theatre performances, exhibits, horse and dog shows, sales and auctions, art walks and gallery hops.  Also on this page you can find lists of county fairs, golf courses, historical sites, parks and forests, wineries, farmers markets, food and fine dining and even more of southeast Ohio's places of interest.

 


 

 

 

 

 

 

 

                                   

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| Home  ||  Site Map  ||  FAQs  ||  Contact Us  ||  Our Artisans' Calendar  ||  Long Time Ago Farm on Facebook  ||  About the Farm  ||  Our Little Long Ears  |

 

|  Patterns & Designs in Wood:  Horses, Donkeys, Mules Alpaca & Llama,  Dogs  ||  Celebrate! Ribbon Displays  ||  Homemade Soap  ||  Lotion Bars  ||  Hand-painted Pottery  ||  Aprons  |

 

Meet the Artisans  ||  Customer Testimonials  ||  Our Favorite Web Sites  ||  ASL pah!  ||  The Adventures of Orin the Traveling Moose  |

 

|  Long Time Ago Farm  |  Post Office Box 862; Somerset, OH  43783  |  (740) 743-0099  |

 

|   Our Partner Site:  DonkeyHonk.com, a directory of family-friendly goods and services in southeast Ohio   ||   SE Ohio Calendar of Events   |

 

 

This page was updated 11/05/2014

If you see that updates were recently made, click the "Refresh" button of your browser to be sure you are seeing the latest version.

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Copyright 1994-2014 Long Time Ago Farm - This page and all its content, including photos and artwork, is copyrighted by Long Time Ago Farm, its owner and/or the artists.
All rights reserved.  Retransmission, reproduction or distribution without express written permission is prohibited.